Take the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it´s not only well received, but also expressed in a way that encourages change? Whether you´re commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion - from weekly check-ins to annual reviews - into an opportunity for growth and development. You´ll learn to: Establish trust with your direct reports Assess their performance fairly Emphasize improvement, even in criticism React calmly to a defensive feedback recipient Recognize and motivate star performers Create individualized development plans Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio. 1. Language: English. Narrator: Liisa Ivary, Jonathan Yen. Audio sample: http://samples.audible.de/bk/adbl/027169/bk_adbl_027169_sample.mp3. Digital audiobook in aax.
First Job Lessons emerged from a LinkedIn conversation with over 2,200 comments, one of the most popular ever on the site. People contributed their thoughts about first-job lessons and hiring managers commented on those. Interestingly, hiring managers found that people’s comments were right on point, but they did not find that employees walked that talk. In fact, they thought people required more of themselves than they had to do. This audiobook covers this conversation in detail, providing extensive feedback and self-corrective medicine for job seekers and job holders. A must listen for anyone in the workforce. 1. Language: English. Narrator: Deaver Brown. Audio sample: http://samples.audible.de/bk/smag/000060/bk_smag_000060_sample.mp3. Digital audiobook in aax.
An authoritative users guide from the staff at FiverrPowerTips.com If you are looking for a way to take your fiverr.com sales to all new levels, the staff at FiverrPowerTips is here to help! We´ve put together the best money making collection of the most effective Fiverr gigs used by the elite few who really know how to make money on the Internet! Inside you´ll learn: How to set up and automate buyer email collection system How to build multiple income streams How to use your new list to directly market to your buyers for even greater profits How to exploit fiverr.com low costs using online arbitrage techniques The fastest system for creating 20 Fiverr gigs that really boost sales How to maximize the likelihood your buyers will leave you good feedback Everything you need to know to build a semi-passive income money machine that could very well spin off income for life And much more! This book is packed with over 33 proven techniques to produce powerful profits with Fiverr and is a must-hear for every serious user. 1. Language: English. Narrator: Eddie Frierson. Audio sample: http://samples.audible.de/bk/acx0/053252/bk_acx0_053252_sample.mp3. Digital audiobook in aax.
Get what you need from your boss. In this follow-up to the best-selling It´s Okay to Be the Boss, Bruce Tulgan argues that as managers demand more and more from their employees, they are also providing them with less guidance than ever before. Since the number-one factor in employee success is the relationship between employees and their immediate managers, employees need to take greater responsibility for getting the most out of that relationship. Drawing on years of experience training managers and employees, Tulgan reveals the four essential things employees should get from their bosses to guarantee success at work. This book: Shows employees how to ask for what they need to succeed in their high-pressure jobs Shatters previously held beliefs about how employees should manage up Outlines what employees must get from their managers: clear expectations; the skills needed to perform their jobs; and honest feedback, recognition, or rewards A novel approach to managing up, It´s Okay to Manage Your Boss is an invaluable resource for employees who want to work more effectively with their managers. 1. Language: English. Narrator: Mike Chamberlain. Audio sample: http://samples.audible.de/bk/adbl/004767/bk_adbl_004767_sample.mp3. Digital audiobook in aax.
´´Once upon a time, Corporate America paid certain people huge fees to tell organizations what they were doing wrong. These men and women really knew next to nothing. They trashed businesses, destroyed careers, and wasted time and money. They called themselves Management Consultants. I know them well. I was one of them. Welcome to the House of Lies.´´ When Martin Kihn joined a powerhouse New York consulting firm, he thought his job was to help organizations. In reality, the consultants spent precious work hours prowling for new clients, and offered little or no useful information. From power breakfasts with mind games to the screaming indignity of ´´Feedback Camp´´ in New Jersey, House of Lies reveals the truth about a ´´profession´´ that could threaten your job, your career, and your life... and even throws you some lifelines should the suits start circling your company. Please note: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio. 1. Language: English. Narrator: Johnny Heller. Audio sample: http://samples.audible.de/bk/hach/000803/bk_hach_000803_sample.mp3. Digital audiobook in aax.
Do you often feel anxious at work that affects your performance, whether it was caused by the tasks you were assigned or indirectly stressed up by your colleagues or boss? Does your performance or social anxiety sit on your shoulder like the devil, creating panic, brain freezing, sweating, trembling, and heart palpitations? Does your anxiety start to control your life, and you live in constant fear? For anyone who is burned out, demotivated, the stressful and the quitters. In this audiobook, I´m sharing with you how one could eliminate anxiety at the workplace. There is a difference between eliminating and managing. You should be able to reignite your passion with the tips to not only control but to completely eliminate your anxiety. Inside, you can uncover: Mindful thinking exercises to clear your mind and reflect on yourself How you could re-ignite your passion on the things you do How you could once again make your job interesting How you should set realistic standards in order not to stress out too much How continual learning in whatever you do helps to propel you further How going out with friends from other jobs might spark a new idea How one should watch out for burnout in your job How to navigate office politics How asking for feedback helps if you are too fatigued How one could enjoy the view around the workplace How work-life balance helps with anxiety How you could mentor someone to re-ignite your passion again Listen to this audiobook now if you are ready to completely eliminate stress and anxiety at work and re-ignite your passion! 1. Language: English. Narrator: Alexander R. Adams. Audio sample: http://samples.audible.de/bk/acx0/110025/bk_acx0_110025_sample.mp3. Digital audiobook in aax.
This article provides the average person the basic instructions on how to properly soldering a joint using copper pipe and/or copper fittings. These instructions can be useful and can both be applied at home and on the job site of a skilled tradesman. These instructions are very detailed and come from my three years of plumbing experience in the skilled trades. Hope you all enjoy, and I greatly welcome all feedback. 1. Language: English. Narrator: Matthew Heim. Audio sample: http://samples.audible.de/bk/acx0/031671/bk_acx0_031671_sample.mp3. Digital audiobook in aax.
It’s never too late to change career paths, and David L. Van Rooy, author of Trajectory: 7 Career Strategies to Take You from Where You Are to Where You Want to Be published by AMACOM, shares with us the steps needed to reach your goals. Having an idea of the kind of job you want is only the first step. You also need to plan ahead and slow down. Like a couch potato aiming to finish a marathon, you must start out small - by training to finish a 5K first. Listen as Van Rooy describes turning a failure into a positive, including how to shift gears when something unexpected happens and how to ask for the right kind of feedback. AMA is a world-class leadership development provider in more than 40 countries worldwide. Our training is internationally recognized by 9 professional associations and the majority of the Fortune 500 companies. 1. Language: English. Narrator: Dave Summers. Audio sample: http://samples.audible.de/bk/amai/000315/bk_amai_000315_sample.mp3. Digital audiobook in aax.
I have a few questions for you. Are you miserable at work every day? What are you getting out of your job? Have you seen promotion opportunities open for you? Do you have good relationships with coworkers? How often are you stressed out, even after you get home? Does feedback from your boss make you feel proud or frustrated? I fully understand those frustrations, and, having been through all of them and more, I want to help. By sharing the principles I’ve learned in customer support roles, hopefully I can cut your learning curve and increase job satisfaction. In addition to sharing actionable insights on how to improve in your role, this book includes sections poking around important personal questions. Why even care about your customer service job? What can you gain from these jobs? How do you benefit from giving a full effort? I bet many of you are leaving opportunities on the table and wasting your valuable time, just like I did when I first started. This book contains the same advice I’d give to my younger siblings, a new coworker, or a stranger on the street. I’ve done everything I can to refine my ideas and present them in a simple yet impactful way. I’ve illustrated the concepts using a mix of personal experience, thought experiments, and logic to give you multiple perspectives. Between these varied styles, I´m confident you´ll gain at least a few valuable insights as you move forward in customer service. 1. Language: English. Narrator: Robin J Sitten. Audio sample: http://samples.audible.de/bk/acx0/104830/bk_acx0_104830_sample.mp3. Digital audiobook in aax.
Managers are judged by results - and as a manager, those results hinge on your ability to delegate and supervise. You´ll be surprised at how efficient your team becomes when you master Brian Tracy´s essential skills. This indispensable guide reveals his 21 time-tested ways to boost performance, including how to: Define work, assign it, and set measurable, targeted standards for performance; Match skills to job requirements; Use Management by Objectives to delegate longer-term tasks to trusted team members; Turn delegation into a teaching tool and build the confidence of your staff; Provide useful feedback and elicit active participation; Free up your time for higher-level tasks done right, delegation and supervision allow your employees to become much more capable. Watch your own success skyrocket as you dramatically improve results while building the skills of your people. 1. Language: English. Narrator: Brian Tracy. Audio sample: http://samples.audible.de/bk/gdan/001087/bk_gdan_001087_sample.mp3. Digital audiobook in aax.